Commercial Terms & Policies
Home Interior Designers in Bangalore
Our experts try to know the best from the customer by having an end to end interior designer discussion to get the best of the services to make the interior to the dream of the customer and to make it one of the best designs to be available to the customer in Bangalore. Home Interior Designers in Bangalore try to get to know not only the space available and designs to be implement but also try to perceive the mind of the customer to understand what are the expectation and try to provide to service beyond their expectation.
We try to utilize and manage every single corner of the rooms to get a perfect unique touch to it. As compared to the Musical Legend ‘A.R Rahman ‘has unique style to his song which can be identified within his song although cannot be identified, we at Magnon have our own unique style of design which make us the Top Best Interior Designers in Bangalore.
“One of the best Interior designers you can ever get to achieve your dream into reality.” – This is what we Magnon stands for. We have been trying to provide better customer satisfaction from the beginning to the end of service and monitoring to maintain the customer satisfaction even after the delivery of the service.
We use one of the best software to make your interior designs concepts to reality, one of the top most paid software’s and some of the software we are using to make the dreams into reality. We try to know the customers desires on the interior design by providing an end to end discussion and try to sketch up designs to give them a better choice of the interior designing.
We are trying to achieve better customer satisfaction. For more of our services visit us your nearby showrooms, we have showroom at J.P Nagar, Jayanagar, Hebbal, KR Puram, White field. Kindly visit our showroom for your better experience.
Frequently Asked Questions
1. What is the process to place the order?
Please fill the enquiry form. We will contact you to analyze your needs. Once the design gets finalized you can expect the delivery within 45 to 60 days. You can also meet our designers in person and avail free design consultation.
2. How much money should I pay in advance to start the work
For customized products we expect at least 50% of the money to be paid in advance before manufacturing. Once the material is manufactured and ready to shipping you will need to pay the rest of the amount.
3. Does the final cost price include GST and other taxes?
Yes, the final cost price includes GST and all other taxes. There are no extra charges.
4. How much do you charge for shipping of the product?
No, you don’t have to pay anything for the shipping.
5. Will there be any extra delivery charges if my apartment is on the 2nd floor and above?
We don’t charge any extra charges if your apartment has a lift. But for apartments without lifts a minimal fee of 3000 will be charged if we have to deliver heavy products to the house located in 2nd floor or above.
6. Can I return the product if I don’t like it? What is the return policy?
No, we make great efforts to satisfy each and every customer with our design and quality. And we haven’t received any request for return till date. So we are sure that you will love our masterpieces for sure.
7. Can I track my order?
Our designers will keep you updated on the manufacturing and product delivery schedules.
8. Does magnon deliver in all cities in India?
Unfortunately no, we deliver our services and products only in Bangalore. We look forward to enhance our services pan India soon.
9. Will all my products get delivered in a single shipment?
Even though we strive to deliver all the products in a single shipment, Sometimes due to technical difficulties all the products cannot be shipped or installed at once. But we assure that the product reaches you within the deadline.
10. Can i cancel my order ?
You will not be able to cancel the order once you pay us the initial payment.
11. How much do you charge for design consultation?
Once the order is confirmed and we get paid the initial payment. We will do the 2D design for Free of cost. However for 3D design, we charge 2.5% for flats and 5% for Villa projects.
12. Can the designs and products be tailored according to my needs and tastes?
We provide 100% customized products. All our products are personalized according to the needs of each customer. You can change the color of the product or the complete design according to your needs.
13. Can I contact the designer for any modifications of the designs?
At each and every stage of development our designers will get your approval before starting off. Even though it is not possible and acceptable to change the designs once finalized you can give your suggestions to the designers by calling 8880646464 or dropping a mail to email@example.com.
14. Before finalizing the design, can the designer come to my place to understand my requirements ?
Yes, our design consultant will visit the site to understand your requirements and analyze the space better.
15. I have very limited budget, Can you work on very limited budget ?
Magnon offers affordable interior designs, Small or Big our dream is to make every home beautiful. We can craft the designs according to your needs, within your budget.
16. Do you only design the entire home or you undertake small projects like designing a single room?
Entire home or Single room, we undertake any project and help your space shine with elegance.
17. How many days will you take to complete the project?
It totally depends on the type of the project and amount of work involved. We assure that the work will be finished within the stipulated time that we promise at the time of finalizing the project.
18. Should I handover the keys to designers or i should be present in person at the site during the process?
It completely depends on your comfort, you can either handover the key once the design is finalized, or you can come to the site and be there throughout the process. If you are unable to hand over the keys, our magnon executives will come to your place and collect the keys or you can come and drop the keys in our office.
19. What are the other work which are excluded if not specified in the contract ?
The scope of work excludes the following unless explicitly stated :
a) Removal/Relocation of existing items,granite, tiles,switch point,cables etc
b) Electrical works such as cabling, switch points and Lighting
c) Granite, tiles, masonry and Corian and other kitchen tops
d) False ceiling and POP works
e) Fabric works such as cushions, designer fabric headboards for bed, sofa, upholstery and curtains
f) Wall decoration such as painting, wall paper, wall art etc.,
g) Glass work such as etching, filming etc.,
h) Carpentry paneling works, curtain rods etc.,
i) Plumbing works and fittings
j) Concealed wiring, piping, ducting etc.,
k) Grill works, window shutters, doors and door frames
20. Delay Clause and Penalty
Delivery would normally take place within the timelines mentioned. However there may be delays due to temporary unavailability of raw material. Except for such circumstances a grace period of further 4 weeks should be allowed for Magnon to complete the work. After the grace period there would be a penalty of 15% of the order value per annum on non-completion of the rest of the pending work.
21. Payment Terms
Payment Terms : 10% on Booking, 40% on Design and Balance on Fabrication.
Online payments Instruction
All major credit and debit cards accepted only for Initial Payment and
balance should be done through cheque/NEFT/Wire transfers ONLY.
No cash payment will be entertained.
- Clients : Our Legal Name : Magnon India
- Our Brand : Magnon
- Our PAN No : AAYFM8779J
- GST No. : 29AAYFM8779J1ZV
Account/Beneficiary Name : Magnon India
Bank Name : Indian Overseas Bank,
Account Number : 156802000000596
Bank IFSC Code : IOBA0001568
Swift Code : IOBAINBB268
Branch : Kanakapura Road
If you wish to make your payments offline, you can write a cheque/ demand draft in favour of : Magnon India, payable in Bangalore.
22. Installation & Delivery
⦁ Our normal delivery timelines are 6 to 8 weeks of customer approval and sign-off on design and payment of advance and for lacqured glass work we would take additional 2 weeks.
⦁ End-to-End Projects the completion takes between 90 to 120 days and the estimated timeline for installation is with in 7 to 14 days of delivery for regular projects, and for End-to-End Projects its 15 to 30 days. However the above are indicative timelines and subject to availability of material, power, lift at site, permission to work for atleast 10 hours a day.
⦁ Incase chosen material is not available, color matching is not possible or particular shade is not available, the customer would be required to choose an appropriate alternative.
⦁ Utmost care is taken during installation to prevent damage to any existing items. However incase of damage to tiles or defacing of walls and other items or valuables during installation, Magnon will not be responsible for the same.
⦁ All components are fabricated offsite (In factory) and fitted at location /Site.
⦁ Manufacturing is machine driven resulting in superior finish and look
⦁ Custom design carpentry work is fabricated at customer site.
⦁ Branded regular telescopic channels for kitchen baskets unless specifically mentioned.
⦁ Branded Regular hinges are used for all shutters unless specifically mentioned
If you have changed your mind for any reasons? Magnon understands and we’re happy to offer you a refund in accordance with the Magnon cancellation policy.
Cancelling your project
In the unlikely event that you decide to cancel your project after paying the booking amount (10% of project value), Magnon will offer a refund to the tune of half of your booking amount if you have paid 10% booking amount. The refund is processed as Magnon store credits only.
You can cancel your project at any time between booking us and placing your final order (between 10% and 50% payment).
Please note: No refunds can be entertained if you cancel your project after 50% payment. However, we would like to get a chance to redress your grievances, if any, in order to help you change your mind. Tell us how we can serve you better by writing to firstname.lastname@example.org or speaking directly to the site Manager.
24. Warranty & Maintenance
⦁ Modular Kitchen Cabinets, Wardrobes and related cabinets manufactured and assembled by Magnon are warranted to the original purchasing consumer for 5 years for Plywood and 3 years for MDF, 2 years for Particle Board from the date of original purchase against avoidable and unnatural defects in material and workmanship under normal use.
⦁ If manufacturing defects do occur in Modular Furniture within the terms and conditions of this warranty, such defective part will be repaired or replaced with the same or comparable product with a value not higher than the price of the original product purchased.
⦁ Warranty terms and condition are fixed, non-negotiable, non-transferable and only benefits original purchasers of the product.
⦁ Maintenance of all items re-sold by Magnon will be done by the respective manufacturers. The customer should call directly the respective call center and inform the manufacturer to take appropriate action.
Warranty is not applicable:
1. To products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products, continuous contact with water
2.typical wear and tear, cuts or scratches, or damage caused by impacts or accidents
3.if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated)
4.The warranty will not cover Warpage, Bending in panel board, rusting of channels, hinges and other metallic parts. These could be damaged due to household chemicals, borewell water, hardwater and sprays. Hence, care is to be taken while using such products around hardware and accessories. Water leakage and seepage within the building structure and continuous dampness of the surface beyond:
⦁ 60 hours for BWP grade plywood (IS710)
⦁ 40 hours for BWR grade plywood (IS303)
⦁ 20 hours for exterior grade PB and MDF materials
⦁ 5. Damage caused by any force majeure event (such as flooding,
hurricane, earthquake, lightning, etc), environmental conditions (such as
air pollution, solvent exposure, mould, mildew, etc), or staining from
foreign substances (such as dirt, grease, oils, sprays, etc)
25. Modification of Terms and Conditions.
Magnon may make changes to the Terms and Conditions at any time. The revised Terms and Conditions shall be made available on the Site. Your use of the Site is subject to the most current version of the Terms and Conditions made available on the Site at the time of such use. You are requested to regularly visit the home page www.magnonindia.com to view the most current Terms and Conditions. Your continued use of the Site, following changes to the Terms and Conditions, will constitute your acceptance of those changes.